FAQ

Where to find us

For now we are only operate via www.mamacita-cy.com but we plan to get closer to you soon.

 

How to contact us

You can find us via email, contact us form, facebook messenger, or via phone. if you face difficulties with our website you can leave us a message and we will contact you.

 

You cannot find what you are looking in the website or you need something special

Our suppliers offer a vast variety of products which is not possible to have them all available so contact us and we will do our best to find it for you.

 

Return a product

We offer money back guarantee 10 days from the delivery of your order, in cases that the product is not matching the description that provided in our webpage.
You can return the product within 10 days after communicate the claim. The product must be accompanied by the purchase invoice, with its original packaging and in complete working condition (packaging, accessories, instructions, etc.) in unused condition.

How to return a product

The goods must be returned via a courier service with the costs to be borne by the sender and shall bear insurance. This is particularly important in the case of lost or damaged product have compensation because the customer is responsible for the product.


Returns are not accepted:
For products that are not suitable for return for health reasons or hygiene. 

 

Cancel an order

You can cancel your order at any time before the product is handed to the delivery service. After the dispatch of the product, your order status will automatically update and you will no longer be able to cancel your order.

 

Product Set Up

We offer a service of home delivery and product set up but is charged based on your geographical location, the layout of your space, as well as the item complexity so please contact us to provide a quote.  

 

 

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